Rules are drawn from our source-by-source regulatory map, checked on 3 November 2026. Secondary source means law-firm or other secondary sources only; To be confirmed means reported but not verified. Common patterns, for orientation. Your own risk assessment decides what applies.
Banks and finance companies
Who this covers: Banks and finance companies licensed by the CBUAE, including UAE branches of foreign banks.
UAE rules that apply
Obtain a CBUAE notice of non-objection before outsourcing any activity whose disruption could significantly affect Critical Operations.
CBUAE Operational Risk Management Regulation Art. 13.5 · Timing: Before outsourcing
The Master System of Record (all data, including personal data, needed to run Critical Operations) must be continuously maintained and stored in the UAE, including when activities are outsourced. Branches of foreign institutions may, with CBUAE approval, instead keep an up-to-date copy in the UAE.
CBUAE Operational Risk Management Regulation Art. 8.9 (definition: Art. 1.17)
Prior CBUAE non-objection is needed to outsource any material activity, including to related parties. Core banking and key control functions (senior management oversight, risk, compliance, internal audit) are generally not permitted to be outsourced.
CBUAE Outsourcing Regulation for Banks Art. 8.1, 8.2 · Timing: Before outsourcing (no day count stated)
Sharing Confidential Data outside the UAE needs CBUAE approval, the customer's prior written consent, and written acknowledgement that foreign authorities may access it. No sharing with jurisdictions lacking equivalent safeguards, or where secrecy laws would block supervisory access.
CBUAE Outsourcing Regulation for Banks Art. 6.3-6.6, 6.9, 6.12
'Staff' includes third parties acting for the LFI. The LFI is responsible for staff conduct and must ensure Authorized Agents comply with the Regulation and Standards.
CBUAE Consumer Protection Regulation Art. 1 (definitions), 3.2.2.7, 5.1.2.7
Typical third-party risks
- Core banking, card processing and cloud providers behind critical operations
- Several critical operations relying on the same hosting provider or subcontractor
- Customer data or the master record leaving the UAE through a vendor change
- Collection and sales agents acting in the bank's name
In NexaPair
- LiveCritical-operations register
- LiveEquivalent-resilience and concentration checks
- LiveMaterial-change notice and non-objection gate
- LiveIncident reporting clocks across regulators: CBUAE, ADGM and the "immediately" rules
- LiveMaster-system-of-record location check
- LiveReadiness view for each regulator, also in the Board pack
Insurers and insurance brokers
Who this covers: Insurance companies, including branches of foreign insurers, and insurance brokers licensed by the CBUAE.
Typical third-party risks
- Third-party administrators, claims handlers and loss adjusters holding customer data
- Policy administration and claims systems run by outside providers
- Health information under medical cover, which has its own location rules
- Offshore service centres, which brokers cannot use
In NexaPair
- LiveOutsourcing register
- LiveMaterial-change notice and non-objection gate
- LiveMaster-system-of-record location check
- LiveDue diligence cases by tier
- LiveContracts and obligations
Exchange houses and payment providers
Who this covers: Exchange houses, payment firms and other CBUAE-licensed financial institutions that move money for customers.
UAE rules that apply
For operational risk events that significantly affect, or may affect, Critical Operations (e.g. events that trigger BCP or DR, or materially affect customers, operations, profit or capital): first notify the CBUAE, naming the affected Critical Operations.
CBUAE Operational Risk Management Regulation Art. 15.2, 15.2.1 · Timing: Within 4 hours
Screen customers, counterparties, beneficial owners and related persons against the UAE Local Terrorist List and the UN Consolidated List. Subscribe to EOCN email alerts and re-screen immediately after each update.
Targeted Financial Sanctions regulation Art. 21 (screening) · Timing: Immediately after each list update
Freeze funds of listed persons without prior notice. Do not provide funds or services without EOCN permission.
Targeted Financial Sanctions regulation Art. 15 (freezing) · Timing: Without delay = within 24 hours of the listing decision
Continuous monitoring obligation. Secondary source
AML/CFT/CPF Law Art. 19
The CBUAE perimeter now extends to technology service providers that run platforms, protocols or infrastructure enabling financial services. Some vendors may themselves need a licence. Secondary source
New Central Bank Law
Typical third-party risks
- Correspondent, agent and payout networks in other countries
- Outsourced screening and eKYC tools that must keep pace with list updates
- Payment technology providers that may themselves need a licence
- Bank accounts and phone numbers shared between agents, vendors and staff
In NexaPair
- LiveSanctions and PEP screening via OpenSanctions
- LiveScreening against the UAE Local Terrorist List and the UN list, with freeze and goAML report clocks
- LiveRelationship intelligence: vendor and employee links by phone, bank account, director or address
- LiveDue diligence cases by tier
- LiveAlerts for sanctions, GST filing, financial health and litigation
DIFC and ADGM firms
Who this covers: Firms authorised by the DFSA in the DIFC, or by the FSRA in Abu Dhabi Global Market.
UAE rules that apply
Inform the DFSA of any material outsourcing arrangement.
DFSA GEN outsourcing rules GEN 5.3.22(1) · Timing: No timing stated in the rule text
The FSRA expects a full list of all providers, including software, custodians and group functions, with materiality assessed. Intragroup arrangements are outsourcing.
FSRA GEN outsourcing rules Dear SEO letter 29 Jan 2026
Outsourced CDD, eKYC and sanctions-screening tools fall under the AML Rulebook outsourcing rules and need periodic assurance.
FSRA GEN outsourcing rules AML 9.3.1
Notify the FSRA of a suspected material cyber incident immediately on discovery, with a 24-hour backstop for the initial report (Template A) emailed to incidents.fsra@adgm.com, copying the supervisor. Progress updates (Template B) follow at a frequency the supervisor sets.
FSRA Cyber Risk Management Rules GEN 3.5.18; GEN 8.10 · Timing: Immediately; no later than 24 hours (CP text: including weekends and public holidays)
Notify the DFSA of a material cyber incident through the ePortal form. Secondary source
DFSA cyber risk management rules · Timing: As soon as reasonably practicable, no later than 72 hours after becoming aware
Transfers out of the DIFC are allowed to adequate jurisdictions; otherwise use safeguards (BCRs, Commissioner SCCs, codes, certification) or listed derogations. A documented assessment of the recipient jurisdiction is required since the 2025 amendments.
DIFC Data Protection Law Art. 26, Art. 27
Typical third-party risks
- Group and intragroup services, which count as outsourcing
- Cloud and software providers outside the centre, and data transfers that need a documented assessment
- Outsourced customer due diligence, eKYC and screening tools
- Overseas providers that are hard to visit or audit
In NexaPair
- LiveOutsourcing register
- LiveExplainable risk score with factor weights and minimum-tier rules
- LiveContracts and obligations
- LiveIncident records
- LiveAlerts for sanctions, GST filing, financial health and litigation
Capital market firms (CMA)
Who this covers: Onshore brokers, advisers, asset managers and custodians formerly licensed by the SCA, now the Capital Market Authority.
UAE rules that apply
The SCA is reconstituted as the Capital Market Authority (CMA). Vendor and licence records should show 'CMA' for onshore securities firms from 2026. Virtual assets now sit within the CMA perimeter, which may overlap with VARA for Dubai VASPs. Secondary source
Capital Market Authority laws (SCA renamed CMA) · Timing: Grace period to 1 Jan 2027 (secondary source)
The 2024 amendments added outsourcing requirements for licensed firms. The location in the Rulebook, the conditions, and any approval or notification duty to the regulator were NOT verified. To be confirmed
SCA (now CMA) Rulebook for Financial Activities
Typical third-party risks
- Vendor records and contracts that still name the SCA
- Trading, custody and market-data platforms run by outside providers
- Virtual-asset activity that may now sit with both the CMA and VARA
- Outsourcing conditions that our map has not yet verified
In NexaPair
- LiveOutsourcing register
- LiveDue diligence cases by tier
- LiveMaterial-change notice and non-objection gate
- LiveCSV and JSON exports of 10 registers, including the audit trail
Virtual asset service providers (VARA)
Who this covers: VASPs licensed by VARA in Dubai, including its free zones other than the DIFC.
UAE rules that apply
The VASP stays fully accountable. Outsourcing that would materially impair internal controls or VARA oversight is prohibited. The MLRO, CISO and DPO roles may be outsourced, but VARA can require in-house staff.
VARA Company Rulebook - Part IV Outsourcing Part IV, Section A
Notify VARA in advance of any new or materially changed Material Outsourcing. VARA may object, and its concerns must be resolved first.
VARA Company Rulebook - Part IV Outsourcing Part IV, Section H.3-H.4 · Timing: In advance
Notify VARA before any cross-border outsourcing, and promptly if an overseas authority seeks access to VASP information.
VARA Company Rulebook - Part IV Outsourcing Part IV, Section F · Timing: Prior to cross-border outsourcing; overseas access request: as soon as possible
Notify VARA of a material breach of a Material Outsourcing agreement, or a development that could significantly affect operations, finances or reputation.
VARA Company Rulebook - Part IV Outsourcing Part IV, Section H.1-H.2 · Timing: Immediately
Report a material cybersecurity event, or an event that triggers the BCDR plan and materially affects operations, with its nature, scope, impact and mitigation, and whether other authorities were told.
VARA Technology and Information Rulebook Part I, Section K, para 1 · Timing: As soon as reasonably practicable, no later than 72 hours from detection
Typical third-party risks
- Custody, wallet and key-management providers
- Blockchain analytics and screening providers
- Outsourced MLRO, CISO or DPO roles
- Cloud and trading infrastructure outside the UAE
In NexaPair
- LiveOutsourcing register
- LiveMaterial-change notice and non-objection gate
- LiveIncident records
- LiveScreening against the UAE Local Terrorist List and the UN list, with freeze and goAML report clocks
- LivePassive outside-in cyber posture: an A to F grade per vendor, history, scheduled re-checks and grade-drop alerts
Government entities
Who this covers: Federal and local government entities, and the contractors that serve them.
UAE rules that apply
Integrity and conflict-of-interest rules. Employees may not take part in procurements where they or their companies have an interest, and must report conflicts.
Federal Government Procurement Law Art. 10(3)-(4)
Contractors must be licensed companies. Sole proprietorships, civil companies and partnerships are excluded. The entity assesses efficiency, solvency and compliance.
Dubai Government Services Outsourcing Law Art. 2; Art. 7(8), 7(15); Art. 10(2)
Emiratisation: contractors employ at least one UAE National for every non-UAE National.
Dubai Government Services Outsourcing Law Art. 3(7); Art. 19
Assigning the contract or partnering with third parties needs the entity's prior written approval and a tripartite agreement.
Dubai Government Services Outsourcing Law Art. 12(b)
Use only DESC-certified private electronic security companies and hosts. Data centres and cloud providers need DESC certification to connect to DESC networks. Outsourcing partners may be certified.
Dubai Electronic Security Centre Law Art. 14(8); Art. 6(11); Art. 15(b)
Entities must report threats, hacks, leaks, interceptions or risks to DESC.
Dubai Electronic Security Centre Law Art. 14(4) · Timing: Immediately
Typical third-party risks
- Conflicts of interest between procurement staff and bidders
- Contractors that do not meet licensing or Emiratisation conditions
- Cloud and security providers that need certification before they connect
- Contracts assigned or subcontracted without written approval
In NexaPair
- LiveRelationship intelligence: vendor and employee links by phone, bank account, director or address
- LiveContracts and obligations
- LiveDeployable in a UAE cloud region
- LivePassive outside-in cyber posture: an A to F grade per vendor, history, scheduled re-checks and grade-drop alerts
- LiveQuestionnaires in Arabic and English with AI evidence review that a person signs off
Healthcare
Who this covers: Hospitals, clinics, payers and health technology providers that handle health information in the UAE.
UAE rules that apply
Health information and data for services provided in the UAE may not be stored, processed, generated or transferred outside the UAE, except in cases set by a Health Authority decision coordinated with MOHAP.
Health ICT Law (health data localisation) Art. 13
Retain health information for at least 25 years from the last health procedure.
Health ICT Law (health data localisation) Art. 20(1)(a) · Timing: At least 25 years
Health information (PII, PHI or copies) must not be stored, processed or transferred outside the UAE without a valid, specific DoH exemption.
ADHICS v2 CO 9.2 (item 6)
Third-party staff delivering services must work from within the UAE unless DoH grants an exemption. Secondary source
ADHICS v2 CO 9.2 (item 7)
Third parties must notify the entity in advance of changes, including relocation, reconfiguration and onboarding of sub-contractors.
ADHICS v2 CO 2.3 (item 5) · Timing: In advance
Background verification of contractors and third-party users before access, and revocation of access within 24 hours of exit.
ADHICS v2 HR 2.1; HR 4.3 · Timing: Revoke access within 24 hours of exit
Typical third-party risks
- Cloud health records and imaging systems
- Overseas laboratories and remote support staff
- Third-party administrators handling claims
- Subcontractor changes made without notice
In NexaPair
- LiveDeployable in a UAE cloud region
- LiveVendor and subcontractor (fourth-party) mapping
- LiveOff-boarding checklist
- LiveQuestionnaires in Arabic and English with AI evidence review that a person signs off
- LiveDue diligence cases by tier
Critical infrastructure and energy
Who this covers: Operators of energy, utilities, telecoms and transport, and other entities designated as critical.
UAE rules that apply
Sector-specific cyber standards for energy and utilities are not yet in our regulatory map. To be confirmed
Typical third-party risks
- Operational-technology vendors with remote access to plant systems
- Long supply chains with few alternative providers
- Security controls that must reach subcontractors
- Incidents that must be reported to more than one authority
In NexaPair
- LiveCritical-operations register
- LiveVendor and subcontractor (fourth-party) mapping
- LivePassive outside-in cyber posture: an A to F grade per vendor, history, scheduled re-checks and grade-drop alerts
- LiveQuestionnaires in Arabic and English with AI evidence review that a person signs off
- LiveIncident records
Corporates and DNFBPs
Who this covers: Companies onshore and in non-financial free zones, including designated non-financial businesses and professions (DNFBPs), which carry AML duties.
UAE rules that apply
Transfers are allowed to jurisdictions the Data Office approves as adequate, or where there is a treaty. Secondary source
UAE Personal Data Protection Law (PDPL) Art. 22
Continuous monitoring obligation. Secondary source
AML/CFT/CPF Law Art. 19
Screen customers, counterparties, beneficial owners and related persons against the UAE Local Terrorist List and the UN Consolidated List. Subscribe to EOCN email alerts and re-screen immediately after each update.
Targeted Financial Sanctions regulation Art. 21 (screening) · Timing: Immediately after each list update
Keep a beneficial owner register, a register of partners or shareholders, and nominee declarations, and file them with the registrar. Secondary source
Beneficial Owner Procedures · Timing: Notify changes within 15 days (ADGM uses 30 days)
Private-sector bribery: managers or employees soliciting or accepting (passive), and offering or giving (active). Secondary source
Penal Code - bribery offences Art. 278 (passive); Art. 279 (active)
Temporary work and outsourced labour must go through licensed agencies. The agency carries the employer's obligations even if the client defaults, and keeps worker records for at least 2 years. The client (beneficiary) must provide OHS and keep workers within agreed duties and hours. Secondary source
Labour Law, agencies and WPS MD 51/2022 · Timing: Agency record retention: at least 2 years
Typical third-party risks
- Changed bank details on a supplier invoice
- Staff with an undisclosed interest in a supplier
- Outsourced workers supplied by unlicensed agencies
- Personal data sent to a vendor outside the UAE
In NexaPair
- LiveRelationship intelligence: vendor and employee links by phone, bank account, director or address
- LiveSanctions and PEP screening via OpenSanctions
- LiveScreening against the UAE Local Terrorist List and the UN list, with freeze and goAML report clocks
- LiveBeneficial owners at 25% or control, declared and screened
- LiveTRN format check with EmaraTax evidence
- LiveCross-border transfer assessment under the PDPL or the DIFC and ADGM data protection laws
This is a summary for orientation, not legal advice. Always rely on the official text, and take advice on your own situation. For federal legislation, the Arabic text prevails.